Comments on: Taking Criticism Well http://www.laurenandemira.com/2006/0830taking-criticism-well/ For women who run businesses. Wed, 08 Feb 2012 19:38:09 +0000 hourly 1 http://wordpress.org/?v=3.1.4 By: Lauren http://www.laurenandemira.com/2006/0830taking-criticism-well/comment-page-1/#comment-43 Lauren Thu, 31 Aug 2006 19:12:11 +0000 http://laurenandemira.com/?p=35#comment-43 Hi, Brishen. The question you raise, about doing below-par work for the sake of pleasing a client, is a tough one. Everybody's got a different answer, I think. Mine is to provide the client with as much respectful and reasonable advice as I can, while giving them the final say. There have been occasions where I flatly refused to do things, if I felt they would completely compromise my integrity, but those instances are few and far between. In my view, there's plenty of room for differences of opinion. Another approach is to insist on user testing, whether that comes in the form of focus groups, or in our case, getting prospective users to sit down at a computer and play with the test site. That kind of "objective" feedback from actual target audience members can go a long way towards convincing a client they don't know best (if, indeed, they've got it wrong). Hi, Brishen. The question you raise, about doing below-par work for the sake of pleasing a client, is a tough one. Everybody’s got a different answer, I think. Mine is to provide the client with as much respectful and reasonable advice as I can, while giving them the final say. There have been occasions where I flatly refused to do things, if I felt they would completely compromise my integrity, but those instances are few and far between. In my view, there’s plenty of room for differences of opinion.

Another approach is to insist on user testing, whether that comes in the form of focus groups, or in our case, getting prospective users to sit down at a computer and play with the test site. That kind of “objective” feedback from actual target audience members can go a long way towards convincing a client they don’t know best (if, indeed, they’ve got it wrong).

]]> By: Pink http://www.laurenandemira.com/2006/0830taking-criticism-well/comment-page-1/#comment-42 Pink Thu, 31 Aug 2006 11:58:43 +0000 http://laurenandemira.com/?p=35#comment-42 I've been there. I went as far as creating an office humor satire website to deal with the frustration. Take a good laugh, breath and exhale. Cheers. Pink, <a href="http://www.theofficehumor.com/" rel="nofollow"> The office humor.com</a> I’ve been there. I went as far as creating an office humor satire website to deal with the frustration. Take a good laugh, breath and exhale. Cheers.

Pink,


The office humor.com

]]> By: brishen http://www.laurenandemira.com/2006/0830taking-criticism-well/comment-page-1/#comment-41 brishen Wed, 30 Aug 2006 23:10:56 +0000 http://laurenandemira.com/?p=35#comment-41 Nice post, almost painful to read because of its familiarity. A subset of the "feels that they are members of all target audiences" is those that feel that what they want is in fact the best way to do something. It's difficult to deliver something to a client thbat they have specifically asked for when you know that the result will not be liked. Would you consider that "useful" or "useless" ? Nice post, almost painful to read because of its familiarity.
A subset of the “feels that they are members of all target audiences” is those that feel that what they want is in fact the best way to do something. It’s difficult to deliver something to a client thbat they have specifically asked for when you know that the result will not be liked. Would you consider that “useful” or “useless” ?

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