This smart, simple Venn diagram has been making the rounds on Twitter, and I like the way it neatly summarizes some great business advice. The creator, Bud Caddell, comes from a service firm perspective, but I think this stuff applies equally well to product-based businesses.
I was particularly delighted to read Caddell’s thoughts about the “Learn to say ‘no’” segment:
We’ve come across things people want us to do, that we do well (or at least better than the competition) that we really don’t want to do. This is perhaps the most fatal trap for any business I’ve worked in. These are the sirens calling you to shipwreck. You’ll hemorrhage your best people, you’ll stop loving what you do, and you’ll lose the passion that built your business in the first place. Start saying ‘No.’
Read his blog post and see what you think. (And if you love it so much you want to hang it on your wall, he’s got you covered there — check the post for details on buying prints.)







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